Personalised items cannot be returned unless there is a defect. We take great care in creating your custom products, so please double-check your details before placing your order!

All items must be returned within 30 days of receipt. If you have a non-personalised item you wish to return, please ensure it’s in its original condition

We aim to dispatch all orders within 4 working days. You’ll receive a confirmation email once your order has shipped.

Absolutely! Most of our products can be personalised with names or custom designs. Simply add your notes during the ordering process, and we’ll be in touch to ensure it’s perfect.

If your item arrives damaged or defective, please contact us within 30 days of receiving your order. We’ll work with you to resolve the issue as quickly as possible.

You can reach us through our contact form on the website, or connect with us on our social media platforms. We’re here to help!